Read-only. Not as a setting — as a design.
Mnemos requests read scopes and only read scopes. It can see everything about how your store runs, and it cannot change a single row of it. Every recommendation it makes ends with a person deciding.
Eight read scopes, and what each one is for.
If a scope is not on this list, Mnemos did not ask for it. The scopes are the contract: they are what the access token can do, and there is nothing in them that writes.
| No. | Scope | What it reads | Why it needs it |
|---|---|---|---|
| 01 | read_orders · read_all_orders | Orders and line items, past the 60-day window | Velocity, lost sales, channel mix, and every answer that starts with “how many”. |
| 02 | read_products | Products, variants, prices, status | The catalogue the whole census hangs off — plus stale listings and bundle candidates. |
| 03 | read_inventory | Stock levels per variant per location | Cover, stockout-before-restock, reorder points, slow movers. |
| 04 | read_locations | Your locations and their roles | So “out of stock” means out of stock where the demand actually is. |
| 05 | read_fulfillments | Fulfillments and tracking events | What shipped, from where, how long it took. |
| 06 | read_returns | Returns and their reasons | Return-rate outliers, and margin that leaves after the sale. |
| 07 | read_customers | Customer records attached to orders | Repeat rate and cohorts. Mnemos joins orders to customers; it does not market to them. |
| 08 | read_shipping | Shipping methods and rates | What delivery promises cost you, per channel. |
Nothing is written. Ever.
Mnemos holds no write scopes, so this is not a promise about behaviour — it is a limit on what the access token can do at all. Even if you asked it to, it could not.
- 01Change a price, a product, or a listing
- 02Edit, cancel, refund, or fulfill an order
- 03Adjust inventory or move stock between locations
- 04Message your customers, or add them to anything
- 05Install other apps or change your store settings
When you uninstall
Access stops the moment Shopify tells us you uninstalled. The store connection is disabled, the offline token is discarded, syncing halts, and the workspace goes quiet — no more reviews, no more watching.
When data must be deleted
Shopify sends mandatory redaction requests after an uninstall, and for individual customers on request. We honour them: the shop's commerce data, credentials, and stored records are deleted on shop/redact, and matching customer records on customers/redact.
How billing works
Installed from the App Store, Mnemos bills through Shopify: you approve the charge on Shopify's own confirmation screen, it lands on your Shopify invoice, and you cancel it from Shopify. The 14-day trial runs first. Signed up directly instead, it is a card on file and the same plans apply.
Install it and watch the census run. About fifteen minutes later you get the first thing Mnemos has to say about your operation. Questions before you install? Write to support@mnemos.ai.